Thank You, Dr. Darren Keiser and the Methodist Staff
An open letter
My mom had surgery on Dec. 8, 2016 at Methodist main campus by Dr. Darren Keiser. I am an employee of Methodist, so while I am very biased, I also have very high expectations.
I felt like my mom was in the best of hands throughout the entire process.
I just want to take a moment to say that I have always been proud to work at Methodist, but after experiencing the care provided to my mom, I am even more proud to work here.
Every single person we encountered from the nurse at Dr. Keiser's office who helped schedule surgery to being discharged from the ortho unit following surgery was kind, caring, and compassionate. Everything was timely and went very smoothly. Everyone was very knowledgeable of their job and took excellent care of my mom. I felt like my mom was in the best of hands throughout the entire process.
Thank you to all the fantastic people who cared for my mom, including those in the OR that I did not get to thank personally. You all are terrific at what you do and are very appreciated.
Special thanks to Dr. Keiser for his surgical skills and the time he took explaining everything to my mom. Couldn't have asked for a better doctor!