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Billing and Collection Policy

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To make payment arrangements or for answers to your questions about billing issues, contact the Billing Office.

Methodist Health System (MHS) is a not-for-profit healthcare organization guided by a commitment to its mission and core values through compassionate service. It is both the philosophy and practice of each MHS facility and provider that medically necessary healthcare services are available to patients, and those in emergent medical need, without delay and regardless of their ability to pay.

Our billing policies and procedures are available in English and Spanish below:

Methodist Health System Billing Definitions and Collection Policy

Methodist Health System Billing Definitions and Collection Policy (Spanish)


Financial Assistance

Methodist Health System (MHS) is a not-for-profit healthcare organization guided by a commitment to its mission and core values through compassionate service. It is both the philosophy and practice of each MHS facility and provider that medically necessary healthcare services are available to patients, and those in emergent medical need, without delay and regardless of their ability to pay.

For those with limited financial resources, MHS has established a financial assistance program to help pay for care. 

Learn More