Family-Initiated Rapid Response Safety Team

In the unlikely event that a medical emergency should occur, you and your family can initiate an “internal 911” call.

  • Notify a nurse or nursing supervisor if you are worried about a patient or situation.
  • If our staff does not resolve the situation and you are concerned about a medical emergency that requires immediate help, call the FIRSTeam. Dial 4-3999 from any hospital phone.
  • A FIRSTeam call will quickly bring a team of experts to the bedside.


Please share any concerns, complaints or grievances with your caregiver or the department supervisor. If your concerns cannot be resolved, call (402) 354-4441 and ask to speak with a hospital administrator.

To file a complaint, contact the Nebraska Department of Health and Human Services at (402) 471-2306, the Joint Commission at (800) 994-6610.