Methodist Women’s Hospital honored with 3 Press Ganey awards

Methodist Women’s Hospital has been honored by Press Ganey, the global leader in health care experience solutions and services, with several 2024 Human Experience (HX) awards. The awards – part of Press Ganey’s annual ranking of the top hospitals and health systems across the country – are:

• HX Guardian of Excellence – HCAHPS (inpatient care based on the Hospital Consumer Assessment of Healthcare Providers and Systems survey)
• HX Guardian of Excellence – Outpatient Services
• HX Pinnacle of Excellence – HCAHPS  (inpatient care based on the Hospital Consumer Assessment of Healthcare Providers and Systems survey)

Guardian of Excellence awards recognize organizations that have achieved the 95th percentile or higher for any of a set of designated survey measures, including Likelihood to Recommend, Overall Rating and Teamwork.

Pinnacle of Excellence awards recognize the best of the best – up to four top performers in the aforementioned categories for the three-year award period of April 2021 through March 2024.

“We believe that every team member – regardless of their role or position – impacts the patient’s experience and health outcome,” said Patty Bauer, RN, RRT, vice president of Methodist Women’s Hospital. “I’m privileged to witness the compassion and excellent care that our providers and staff demonstrate each day. These awards highlight our commitment to patient-centered care, and we’re proud to be recognized.”

Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

"Each day, Methodist Women’s Hospital exemplifies dedication to its patients, workforce and larger community, setting a remarkable standard for compassionate health care" said Patrick T. Ryan, chairman and CEO of Press Ganey. "It is with great honor that we celebrate these outstanding achievements.”