For COVID-19 updates, view our information for the community. If you're experiencing symptoms, call your primary care provider.
Request Medical Records
Request Medical Records
Due to the risk posed by COVID-19 to our patients, staff and community, walk-in medical record requests will not be available at Methodist Health System’s hospital locations. We encourage you to utilize the Methodist My Care patient portal or complete our online form and submit by fax, email or mail. If you have any questions, please contact us at (402) 354-4660.
Methodist Health System Hospitals and Clinics are required under state and federal laws to obtain a complete and properly executed Release of Medical Information form before they may provide a copy of a patient’s records to anyone. In the event the patient is unable to execute the authorization, the patient’s legal representative may authorize the release of information.
In addition to our online tool, you can obtain medical records from Methodist Physicians Clinic Regency by downloading and completing the medical records request form(s) below:
|Release of Information (English) - PDF||Release of Information (Spanish) - PDF|
When completing the authorization form:
- Indicate the dates of treatment for which you are requesting
- Indicate the type of records needed – use the appropriate check off boxes
- Be sure to check the appropriate boxes if requesting information regarding: Alcohol/Drug Abuse, Mental Health, HIV/AIDS related information (this information cannot be released without specific authorization)
If the patient is a minor, 17 years or younger in Iowa, or 18 or younger in Nebraska, the authorization must be signed by a parent or his/her legally qualified representative. Proof of legal representation will be required.
While patients may request their entire record, our experience has shown that information in documents such as the Discharge Summary, Operative Report and History and Physical contain the information that most patients are seeking. For clinic records, usually the last 3 years is sufficient for most requests.
We provide records to our patients or other medical facilities or physicians office at no charge.
Your medical records contain reports that interpret radiology images or telemetry tapes. Contact the Imaging Department (Radiology) or Cardiac Center to request a copy of the actual images or tapes at (402) 354-7908. These images can then be obtained from the Release of Information Department at Methodist Health System.
To request the ability to securely connect your health record to the health management apps you may regularly use (i.e. fitness trackers, dietary apps, etc.), please complete the form on our Connect Your Health Management Apps page.
You may only inspect records at the facility location
To schedule an appointment to inspect your records, call the hospital where you received care and schedule an appointment. To inspect Methodist Physicians Clinic records, please contact the Release of Information Department. A photo ID will be required.
Processing time for copies of your records
Please allow 30 days for your request to be processed. You will be notified when your records are ready.
Picking up your requested medical records
If you plan to come to Methodist Physicians Clinic Regency to pick up your records, please bring a photo ID.
Someone else is picking up your requested medical records
If an individual other than the patient is picking up requested medical records, then that individual will need an original signed authorization letter from the patient stating that he or she has permission to pick up the records and a photo ID.