For COVID-19 and vaccination updates, view our information for the community. If you're experiencing symptoms, call your primary care provider.

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COVID-19 Information for the Community

Methodist's COVID-19 Response

COVID-19 StrainCOVID-19 is a rapidly evolving public health situation. Methodist Health System is committed to keeping you and your loved ones safe and informed. On this site, you will find updates for patients and visitors to Methodist hospitals and clinics, including:


    COVID-19 Community Vaccination Information

    Methodist Health System is proud to be partnering with health departments in the communities we serve to assist with the distribution of the COVID-19 vaccine. The vaccine is available at most all of our Methodist Physicians Clinic locations. Appointments for the vaccine are recommended and can be made by calling (402) 354-CARE.

    Because information and processes vary by health department, we recommend you review the following:

    Douglas County Residents

    For the most up-to-date details and information about community vaccination clinics with the Douglas County Health Department, visit the Douglas County Health Department website.

    Residents of Other Nebraska Counties

    Nebraskans residing outside of Douglas County are strongly encouraged to visit the state of Nebraska COVID-19 vaccine website, which is now taking registrations. You may also call (833) 998-2275. Due to call volume, officials urge you to try accessing the registration process via the website.

    Pottawattamie County (Iowa) Residents

    To find vaccine providers in Pottawattamie County, visit the state of Iowa’s COVID-19 Vaccine Information page. The page includes information about providers offering the COVID-19 vaccine in each Iowa county.

    More Information

    We know you may have questions surrounding the vaccine, and we encourage you to speak with your Methodist provider. You can send a message via Methodist My Care

    Other resources from our health care experts:

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    Patient Safety

    Throughout the COVID-19 pandemic, Methodist Health System hospitals and clinics have continued to see and treat patients on-site and through telehealth virtual visits. Our hospital and clinic locations are open and fully operational, and we continue to provide exceptional care while protecting you, your loved ones and our communities.

    Our safety precautions include:

    • We are following all CDC guidelines.
    • Our providers and staff will continue wearing masks, and we encourage you to bring your own mask to clinic appointments and outpatient procedures. If you don’t have a mask or if you’re staying with us for over 24 hours, we’ll provide one for you.
    • We’ll continue screening all individuals entering our facilities for COVID-19 symptoms.
    • We’ve established dedicated respiratory clinics for those patients with respiratory and/or COVID-19 symptoms. We’ll continue seeing our patients with acute respiratory illness concerns through either telehealth visits or these respiratory clinics. This ensures an added level of safety for all patients coming to our clinics.

    We want to reassure you that it’s never been safer to visit Methodist facilities. If you don’t feel comfortable physically coming to a clinic for an appointment, we understand. Most of our providers are now able to conduct telehealth virtual appointments, which allow you to interact with your provider from home, work or wherever you may be. Call your clinic to check availability and learn more.

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    Methodist Emotional Support Line

    Feelings of fear, anxiety, sadness and uncertainty are normal during challenging times. The Methodist Emotional Support Line is here to help.

    The free, confidential service is available Monday through Friday from 8 a.m. to 4 p.m. and staffed by licensed professional counselors from the Methodist Hospital Community Counseling Program. The counselors can assist callers who may be experiencing feelings such as:

    • Fear
    • Anxiety
    • Sadness
    • Depression

    If you or a loved one are experiencing these feelings, call (402) 815-8255 (TALK) to speak to a counselor.

    Counselors can help callers by answering questions, addressing concerns, scheduling counseling appointments for additional care and providing referrals to community resources.

    If you’re experiencing a medical or mental health emergency, please call 911.

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    Hospital and Facility Visitor Policies

    Effective Monday, Aug. 2:
    • Methodist Hospital, Methodist Fremont Health and Methodist Jennie Edmundson Hospital non-COVID positive patients are allowed two healthy visitors at a time, aged two years old or older, during visiting hours.
    • Methodist Women’s Hospital will allow three healthy visitors at a time, aged two years or older, during visiting hours for non-COVID positive patients.
    • For lab-confirmed COVID-positive patients: Patients will be permitted to have 1-2 vaccinated, healthy visitors per day. Visitors will be permitted to stay for up to 2 hours at a time. Visitors to COVID-positive rooms must be fully vaccinated and will be required to show proof of vaccination. People are considered fully vaccinated:
      • 2 weeks after their second dose in a 2-dose series (Pfizer or Moderna)
      • 2 weeks after a single-dose vaccine (Johnson & Johnson)
    • At all Methodist Physicians Clinic locations one healthy adult visitor is allowed.

    The Emergency Departments at Methodist Hospital, Methodist Women’s Hospital, Methodist Fremont Health and Methodist Jennie Edmundson Hospital allow one (1) visitor/support person to stay with an ED patient.

    All visitors to any Methodist Health System facility will continue to be screened and must wear masks, regardless of vaccination status. Visitors should be encouraged to continue social distancing efforts.

    Other visitor policy updates are as follows:
    • Outpatient Diagnostics, Cancer Center, and Hospital-Owned Clinics:
      • Two asymptomatic designated support persons will be allowed at Methodist Fremont Health, Methodist Hospital, Methodist Jennie Edmundson Hospital and Methodist Women’s Hospital
    • Surgery/GI Lab:
      • Two asymptomatic support persons are permitted in the pre-operative and waiting areas during regular visiting hours.
    • Cafeterias, Coffee Shops, Gift Shops:
      • Visitors are encouraged to stay in the patients’ rooms, but may access cafeteria locations and coffee shop and gift shop spaces.
    Visitor hours are as follows:
    • Methodist Hospital/Methodist Jennie Edmundson Hospital: 5 a.m. to 8:30 p.m.
    • Methodist Women’s Hospital: 5 a.m. to 9 p.m.
    • Methodist Fremont Health: 5:30 a.m. to 8:30 p.m.
    Exceptions to the policy are as follows:
    • Patients receiving end-of-life care as determined by the care team.
    • NICU and postpartum infant limited to parents or parent and designated health partner
    Visitation for Dunklau Gardens at Methodist Fremont Health:
    • Must be scheduled through (402) 727-3577
    • No more than three (3) visitors at a time for up to 1 hour, frequency of visitation may be limited in order to accommodate all requested visits by all residents
    • Must screen at entry to the facility and follow appropriate infection control practice, including masking
    • Vaccinated visitors may touch their loved one in a private setting unmasked during their visit, depending on the resident’s vaccination status
    • Unvaccinated visitors must follow all protected health measures throughout their visit, may include a barrier during visitation

    NOTE: Some exceptions may be discussed with the facilities administrative personnel or infection prevention.

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    More Resources

    For more information on COVID-19, access the following organizations:

    Emmi has several free programs to help you and your family understand COVID-19 and how to protect yourselves.

    Recursos en español:
    Methodist on social media

    Follow Methodist on Facebook, Instagram and Twitter for COVID-19 updates.

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    Media Inquiries

    For all media inquiries, contact Methodist’s director of communication and public relations, Claudia Bohn, at (402) 618-9366.

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