Healthcare IT News: ICD-10, Collections Top Revenue Cycle Concerns

Revenue cycle leaders have a lot to focus on, but point-of-service collections and the looming ICD-10 switch rank among the top challenges facing those departments in 2015.

“Improving processes on the front-end of the revenue cycle is essential,” said Robert Wagner, senior director of revenue cycle at Nebraska Methodist Health System during a Revenue Cycle Roundtable held prior to HIMSS15.

Wagner said that a “front-end” emphasis encompassed issues like point-of-service collections, determining patient eligibility for financial assistance and ICD-10 preparation.

Methodist's Bob Wagner was among the expert panelists at the Revenue Cycle Solutions Summit. You can read more of Bob's comments in this Healthcare IT News feature.