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Jeffrey Hildenbrandt The call stopped Jeffrey Hildenbrandt in his tracks.Hildenbrandt was working in the Methodist Health System Customer Service Call Center last spring when his cellphone rang. It was his teenage son’s school, relaying news that he had been suspended after an incident.“I knew he’d…

The Methodist Hospital pathology laboratory team operates with a simple philosophy: There’s a patient behind every sample.With nearly 200 staff members, the team fills a critical role in patient care by collecting and analyzing a variety of samples – which helps direct the care plans doctors and sta…

… and Tyson could include translating materials or accompanying patients to interpret at clinic appointments, CT scans, emergency department visits, births, surgeries and more.  …

 It’s been more than seven months since the announcement of Operation Warp Speed – a partnership aimed at developing, manufacturing and distributing safe and effective COVID-19 vaccines therapeutics and diagnostics by January 2021. So far, it’s proving successful. The first doses of the Pf…

… complications that led to brittle bones and necessary stem cell therapy at Mayo Clinic in Rochester, Minn. Another hospital stay wasn’t exactly something he was looking forward …

You may not know their names. Your encounters with them are likely brief. But screeners and greeters play an important role as the first and last people many patients and guests interact with in hospitals across Methodist Health System.   Adjusting to New Responsibilities Prior to the COVID-…

Empowered. That’s how Julia Laursen, 33, feels because she can see the impact of the support she’s received throughout her cancer survivorship. “That’s the big thing that the support services do,” she said. “It’s just this sense of, ‘We’re going to empower you to make the best, healthiest life cho…

Lee Hulbert, left, and his family nominated the Methodist Hospital Progressive Care Unit for the DAISY Team Award for their care of his brother, Mark.    Mark Hulbert When Lee Hulbert, MSN, RN, thinks about his brother, Mark, he remembers a man who was alw…

… in. We’re going to take care of you,’” said Mary Ellis, APRN, RN.  The hospital’s outpatient clinic quickly transitioned to telehealth while the inpatient center was equipped to utilize the …

It was 1998 when Sandy Krupka and a group of her friends road-tripped to Norfolk for a country western dance. That’s where Sandy had planned on meeting a guy she was interested in. She wasn’t expecting to meet the love of her life that night, but she did anyway. And it wasn’t the guy she was crushin…