… he said. “So it encourages me to try and make better decisions.” And he isn’t shy about asking questions related to his diet, prescriptions, vitamins and more. He typically has a response … ID. After you sign up, you’ll receive an email with instructions to create your account. Have Questions? For FAQs to help you set up online access after you receive email instructions, visit … My care page . For help navigating the portal once you have access, call Methodist Customer Support Monday-Friday, 8 a.m.-5 p.m. at (402) 354-2280 and press 2 . Leave a voicemail after …