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A Tire Change That Turned a Patient's Day Around
… 15 mph. “The morning was a mess,” said Kellie Hamilton, a medical receptionist at Methodist Physicians Clinic Indian Hills . “We had patients calling in left and right, cancelling their appointments – … who could blame them?” Victoria Schlatter, another medical receptionist working at the same clinic that day, braved the roads from Waterloo. “I almost called Kellie to tell her I wasn’t …