… is Kathy Sindelar, BSN, RN. As a care navigator, Sindelar is essentially an on-call partner for patients as they face the challenges of managing their conditions and navigating the complex … Jean, about his upcoming cardiology appointment. But later that day, during a home health visit, a nurse noticed Don was more short of breath than usual and had rapidly gained weight, a … and Swartz started discussing hospice. That, too, is part of the effort to help patients best manage their conditions. Don started hospice care in May. Days before he died, he called …