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Financial Assistance

For those with limited financial resources, Methodist Health System has established a financial assistance program to help pay for care. 
Contact Us
To make payment arrangements or receive answers to your billing questions, contact the billing office.

Methodist Health System (MHS) is a not-for-profit healthcare organization guided by a commitment to its mission and core values through compassionate service. It is both the philosophy and practice of each MHS facility and provider that medically necessary healthcare services are available to patients, and those in emergent medical need, without delay and regardless of their ability to pay.


Patients of the MHS with annual family incomes of less than four-times the federal poverty level, and with limited assets, will be eligible for MHS financial assistance. (Visit website of the Assistant Secretary for Planning and Evaluation of the US Department of Health and Human Services for current poverty guidelines.) 

Type of assistance 

Family income and assets will be used to determine whether you receive free or discounted care. Free care is available to patients with limited assets and family income equal to or less than two-times the poverty level. Discounted care is available to patients with limited assets and family income between two and four-times poverty. Patients not meeting these eligibility guidelines, but with extraordinarily high medical expenses, may also be eligible for medical hardship assistance. 

Fees charged patients eligible for financial assistance 

Patients eligible for financial assistance will be expected to pay no more than the amount generally billed to patients covered by Medicare Fee-For-Service and all private commercial insurance, for their patient payment obligations for emergency and medically necessary care. 

How to apply or obtain more information 

To request a complete Financial Assistance Policy, a Financial Assistance Application, information on amounts generally billed, or assistance completing the application, contact: 

Methodist Health System Financial Assistance 

825 S. 169th St.
P.O. Box 2797
Omaha, NE 68103-2797 

(402) 354-4230 or 888-485-4494 

Methodist Fremont Health Financial Assistance

Attn: Patient Financial Services
450 East 23rd Street
Fremont, NE 68025-2387

(402) 941-7224
Fax: 402-941-2430

Financial Assistance Forms

Financial Assistance Policy

Financial Assistance Policy (English)
Financial Assistance Policy (Spanish)


Appendix A (Provider Lists; English)
Appendix A (Provider Lists; Spanish)
Appendix B - AGB %'s (English)
Appendix B - AGB %'s (Spanish)


Financial Assistance Brochure/Application (English)
Financial Assistance Brochure/Application (Spanish)


Plain Language Summary (English)
Plain Language Summary (Spanish)

Availability of translations 

The Financial Assistance Policy, a Plain Language Summary, and an application form are available in Spanish and other languages spoken by more than 5% of the residents in our service area.

(Spanish version of this webpage)